Govern, Personalize & Share Reviews that Build Trust
Capture full control of your customer feedback - organize reviews, utilize Q&A, increase SEO, and trust with real voices.
Review Details All in One Place
Access a full audit of every unique customer review all in one easy-to-manage dashboard. All the details, including star ratings, customer comments, source, date, and status, are organized for you. Verify authenticity, link reviews with your social channels or manage publishers.
- Quickly filter, approve, or flag reviews with our smart moderation tools.
- View customer feedback instantly, and utilize this feedback to increase brand trust and credibility.
Customer Questions & Answers
Enhance your product page with Retenzy's questions and answers function. Let customers ask questions and receive answers from your customer service team or previous customers. The result is transparency, trust, and increased confidence at the moment of purchase.
- Record questions with timestamps and customer information for further insights.
- Easy tracking of status, by marking a question as “answered” or “pending”.
Product Group Settings & Auto-Publish Reviews
Keep similar products organized by grouping them for review collection. Customizing Your Review Management.
- Show reviews across multiple variants, bundles, or related products to give shoppers a more complete overview of customer sentiment.
- Remove the hassle of manual moderation with flexible rules. Auto-publish reviews that meet your standards and get instant notifications of new submissions.
- Maintain a balance of authenticity and brand safety.
Seamlessly Import Reviews
Centralize all your reviews with easy import options.
- Import reviews using custom CSV files with secure direct uploads.
- Migrate reviews from other apps without losing historical data.
- Maintain complete and precise product ID mapping with Retenzy’s template.
Google & SEO Enhancement
Turn reviews into powerful SEO assets that bring more traffic and sales.
- Google Shopping Reviews: Show star ratings and review counts in ads and free listings.
- SEO Rich Snippets: Display stars and review counts directly in Google search results to improve click-through rates.
How Retenzy Review Management is Different
Get Complete Visibility
Access all reviews, ratings, and details in one centralized dashboard.
Customer Q&A
Build transparency with real-time answers to customer questions.
Save Time with Automation
Auto-publish, moderate, and import reviews effortlessly.
SEO That Works
Improve rankings and visibility with review-powered snippets.
Seamless Imports
Move data from CSVs or other apps with precision and security.
All-in-One Control
Retenzy combines collection, display, and management into one smart system.
Explore, Expert Tips, Trends & Growth Stories
Turn Halloween 2026 Into A Loyalty Goldmine
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July 16, 2026
Optimize Loyalty on Black Friday deals 2026 & Cyber Monday
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October 12, 2025
Frequently Asked Questions!
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What is Retenzy?
Retenzy is an all-in-one business solution designed to improve Shopify stores by offering features such as review imports, reward distribution, and automated email campaigns. Our goal is to help you engage customers, boost sales, and simplify your marketing efforts.
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What types of automated emails can I send?
Retenzy offers a range of automated email options including welcome emails, order confirmations, shipping updates, abandoned cart reminders, and post-purchase follow-ups. These automated emails help you maintain consistent communication with your customers and enhance their shopping experience.
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Is there a dashboard to track my store's performance?
Absolutely! Retenzy provides a detailed dashboard that gives you insights into your store's performance. You can track sales, review metrics, customer engagement, and the effectiveness of your marketing campaigns all in one place, enabling you to make data-driven decisions to grow your business.
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How does the Retenzy Review feature work?
Retenzy automates review collection by sending customizable requests via email or SMS after every purchase. Verified reviews appear directly on your store, helping build social proof and boost conversions.
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Can I customize how reviews look on my website?
Yes, you can fully customize the layout, colours, and style of review widgets to match your brand’s theme and tone.
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What makes Retenzy’s loyalty program different?
Our loyalty system is fully flexible, create point-based, tiered, or referral-based programs that adapt to your customers’ behaviour and preferences.
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Can customers track their rewards easily?
Absolutely. Customers can view their earned points, available rewards, and redemption options right from their account dashboard.
